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BPO+ is a leading business process outsourcing organization in Qatar. It exists as a towering potential in Qatar helping various growing businesses serve their customers better at a lot less investment. BPO+ is a dedicated service provider network that not only fulfills client requirements but satisfies the requirement in its true essence. Utilizing the best techniques and expert professionals, we have a dedicated team that fulfills your needs. Embarking upon the sophisticated software technologies we offer you wide range of services. Each of our services involves a highly dedicated and qualified team that helps to create and re-create long lasting as well as satisfying solutions.

Delivering customer experience
to global brands

Great team

BPO+ helps you accomplish your goals by providing the tools to do so. We at BPO+ value you the most, and provide our ever trusted and always available team to help you find better ways of doing what you intend to. Our high end customer support systems ensure we deliver quality web services and designing, catering to the different needs of our varied clientele. Our commitment to serve ensures we deliver promising results for your needs. The team of Doers at BPO+ diligently crafts the delivery of needs entrusted.

Get to know about us


We are BPO Plus, the largest Outsourcing provider in the Middle East. BPO+ is uniquely focused on delivering customer delight to global brands through technology, analytics and back office resulting in improved end-user experiences.

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Our Presence

Presence across 5 Countries and consistently among the top 3 in the region

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24/7 Support

Providing 24/7/365 round the clock support to our clients

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Awesome Team

Delivering customer delight through a team spanning 35+ nationalities & 15+ languages

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Deliveries

Creating and delivering service offerings that enable clients stay ahead of competition in the rapidly evolving world of businesses

Business Support with best in class Quality

Business Process Outsourcing (BPO+) serves as a one stop solution for businesses struggling to reduce cost, improve service quality, improve efficiency, streamline processes and gain access to state-of-the art technology without huge investments on manpower, technology and skills.

About BPO+


We are BPO Plus, the largest Outsourcing platform in the Middle East. BPO+ is uniquely focused on delivering experience to global brands through technology, analytics and back office resulting in improved consumer experiences. Over the last 13 years, BPO+ has increased its portfolio of solutions to target the wide range of business and customer interactions through outsourcing. BPO+ manages close to 20 million customer interactions with the help of its back office solutions every year for clients across verticals such as BFSI, Sports, Telecom, Education, Healthcare, Travel and Hospitality, Consumer Goods, Retail, and Technology. We have fostered successful relationships with our clients with a proven track record in delivering business value. As a trusted partner with wide-ranging service capabilities, BPO+ helps clients transform and succeed in challenging circumstances.

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Our Vision

To be the partner of choice and preferred provider of Technology enabled and Business Process Outsourcing services in the Gulf Region

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Our Mission

To provide a competitive edge and crate, deliver and improve customer’s Business Process Outsourcing Services

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Our Services

With multi location presence and exceptional Business Processing Solutions, BPO Plus provides comprehensive end-to-end services to clients. BPO Plus aims to provide cost effective solutions through the best delivery methods and processes to enable our clients focus on core business areas.

BPO Plus provides a wide range of services to cater diverse outsourcing needs viz; Business consulting to Technology Services and Operations Management spanning across industry verticals in Banking, Financial, Healthcare, Insurance, F&B, Retail to name a few.

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Eazydox

BPO+ Data Management Services provides digitization technology to convert physical records such as text, images, physical documents across departments and criticality into digital form. This service provides assistance to various traditional businesses scan, digitize and store their past and incremental records on servers internally (intranet) or on cloud in line with organizational and regulatory requirements.

BPO+ uses state-of-the-art technology to meet the pace of businesses enabling speedy scanning/storage of documents and equally efficient retrieval systems. The key to getting the most from any digital document conversion project is proper planning and we make it possible through a collaborative approach at an affordable price.

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Domain Expertise

BPO+ is an established leader in the employment services industry in the region; creating and delivering services that enable clients win in the changing world of work.

  • Recruitment based projects with exceptional Turn Around Time
  • Recruitment as per Local/International market standards
  • Expertise in Recruiting as per Legality in the region
  • Access to local/international database enabling hiring the best Talent
  • Process driven approach to screening to ensure right candidate at right time
  • Unmatched speed of hiring
  • Contractual staffing
  • In house/Onsite support of contractual Staff (for larger projects)
  • Verticals catered include – Healthcare/Banking/Insurance/Financial/Retail …

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Infrastructure

BPO+ has world class infrastructure with state-of-the art facility and has been built to provide a superior working environment, attract and retain the best talent thereby providing world-class service to customers. The operating model has been built to international standards with the latest operations and technology infrastructure which facilitates an open and modular technology environment while integrating it with versatile client platforms. Strategic alliances with leading providers ensure high quality technology to support service delivery.

With global IT Infrastructure BPO+ plans, designs and implements organizational IT strategies and manages mission-critical IT Infrastructure for global clients. BPO+ leverages its in-depth industry and technical knowledge and helps clients extract maximum value from their IT investments by providing an IT Infrastructure management platform that is cost effective, reliable and cutting edge.

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Technology

Our telephony and data systems are the best of breed from industry leaders like: Avaya Inc, Ameyo, Hewlett-Packard, Cisco, Microsoft, Dell Sonicwall.

BPO+ Core Voice Network is powered by the industry leading vendors like Avaya & Ameyo Cloud. This leading edge technology supports intelligent skill-based call routing, interactive voice response , Cloud Interface etc.

BPO+ IT infrastructure is provided and designed by some of the leading vendors in the IT industry with up to date hardware and networking products; to support optimum performance and zero downtime. BPO+ Core Data Network is powered by the industry leading vendors like HP, Cisco, & Dell sonicwall. This leading edge technology supports secure, DMZ, bandwidth management etc.

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Leisure Activities

Limitless outsourcing is the name of the game, keeping in trend with market demands BPO+ assists in making life easier by organizing events for clients. BPO+ takes the hassle and leaves a sparkle making the event memorable. We at BPO+ understand customer needs & offer an array of services to cater these needs. Our Services include all facets of planning and operating events, which includes on-line registrations, call center support, sporting events, marketing campaigns, Ticketing platforms and virtually any aspect of event management.

The variety and versatility of our services, staff and associates allows us to deliver seamless and complete event management solutions. Our clients include Fortune 500 corporations, trade associations, non-profit organizations and small to mid-size companies worldwide. Our team has an experience of organizing more than 250 domestic & international sports events which include ticketing & spectator services management coupled with excellent call center services & marketing campaigns. BPO+ was built on a total commitment to client satisfaction and is dedicated to personal service. We have a total team of over 400 staff to be deployed as per the client need.

11000

Jobs created since inception

400

Satisfied clients

13

Years in the industry

60

Industry Awards