With multi location presence and exceptional Business Processing Solutions, BPO Plus provides comprehensive end-to-end services to clients. BPO Plus aims to provide cost effective solutions through the best delivery methods and processes to enable our clients focus on core business areas.

BPO Plus provides a wide range of services to cater diverse outsourcing needs viz; Business consulting to Technology Services and Operations Management spanning across industry verticals in Banking, Financial, Healthcare, Insurance, F&B, Retail to name a few.

Set of services offered by BPO Plus include :

Call Center and Contact Center


In Bound Services

  • 24x7 Customer Service Desk
  • Voice Support
  • Chat Support
  • Email Support
  • Voice Mail Support
  • IVR Management
  • Technical Support
  • Helpdesk Support
  • Enquiry Management
  • Voice Recording Services
  • Social Media Support Services

Out Bound Services

  • Customer Relationship Management
  • Market Research
  • Customer Satisfaction Survey
  • Customer Win Back Programs
  • Lead Generation

Process Outsourcing Services

  • Transaction Processing / Back Office
  • Knowledge Process Outsourcing
  • HR Services
  • Financial and Account Services
  • Technical Support Services
  • Social Media Commerce
  • Consultancy Services
  • Manpower Outsourcing & Payroll
  • Social Media Management (SMM)
  • SMS & Email Marketing
  • Sports & Entertainment Management
  • Data Management & Translation
  • e-Commerce Back office Support Services

BPO-plus’s solution and industry expertise spans multiple contact channels and geographies. Our award-winning BPO solutions drive results that help our clients’ business outcomes, including:

  • Improve Cash Flow
  • Grow Revenues
  • Retain Customers
  • Optimize ROI
  • Improve Efficiencies