Set of services offered by BPO Plus include :
Call Center and Contact Center
In Bound Services
- 24x7 Customer Service Desk
- Voice Support
- Chat Support
- Email Support
- Voice Mail Support
- IVR Management
- Technical Support
- Helpdesk Support
- Enquiry Management
- Voice Recording Services
- Social Media Support Services
Out Bound Services
- Customer Relationship Management
- Market Research
- Customer Satisfaction Survey
- Customer Win Back Programs
- Lead Generation
Process Outsourcing Services
- Transaction Processing / Back Office
- Knowledge Process Outsourcing
- HR Services
- Financial and Account Services
- Technical Support Services
- Social Media Commerce
- Consultancy Services
- Manpower Outsourcing & Payroll
- Social Media Management (SMM)
- SMS & Email Marketing
- Sports & Entertainment Management
- Data Management & Translation
- e-Commerce Back office Support Services