Call Center & Contact Center Services

Call Center & Contact Center Services

BPO Plus provides wide Range of Call Center and Contact Center Services to suit your business needs. Right from “Call Support Services” to “Multi Channel Contact Center Services”. BPO Plus has strong footprint in setting up similar services to the leading brands in this region. We have a Project Team with 100+ man-years of cumulative experience in Setting up and Managing Call Center and Contact Center Operations.

BPO Plus provides Call Center and Contact Center services for the leading brands in the region. We work with leading Government, Semi Government and Private Organization in cateting their needs. We have flexible and customizable Business Models to meet the Call Center and Contract Center Requirements.

Business Models

  • Plug & Play
  • BO & BOT Model
  • Consulting Services
  • On-site Model

Service Offerings

In Bound Services

  • 24x7 Customer Service Desk
  • Voice Support
  • Chat Support
  • Email Support
  • Voice Mail Support
  • IVR Management
  • Technical Support
  • Helpdesk Support
  • Enquiry Management
  • Voice Recording Services
  • Social Media Support Services

Out Bound Services

  • Customer Relationship Management
  • Market Research
  • Customer Satisfaction Survey
  • Customer Win Back Programs
  • Lead Generation